(Compliant with India’s Digital Personal Data Protection Act, 2023)

Effective Date: 1st January 2026

Manpho Group Pvt. Ltd. (“Manpho Group”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”), and other applicable laws.

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you access or use our website, applications, and services (collectively, the “Service”).

By using our Service, you consent to the processing of your personal data as described in this Privacy Policy.

1. Data Fiduciary

Under the DPDP Act, Manpho Group Pvt. Ltd. acts as a Data Fiduciary.

Contact Details:
📧 Email: info@manphogroup.com
📞 Phone: +91-98765-43210
📍 Address:
Manpho Group Pvt. Ltd.
Manpho Stāmbh,
1st Main Road, Anand Nagar,
Bangalore – 560024, India

2. Personal Data We Collect

We collect only such personal data as is necessary, lawful, and for a clear purpose.

2.1 Personal Data Provided by You

• Full name

• Email address

• Phone number

• Postal address and location details

• Account and login details

Any information you voluntarily submit through forms, enquiries, or communications

2.2 Automatically Collected Data (Usage Data)

• IP address

• Browser type and version

• Pages visited, time spent, and timestamps

• Device identifiers and operating system

2.3 Social Login Data

If you log in via Google, Facebook, LinkedIn, Instagram, or Twitter, we may receive:

• Name

• Email address

• Public profile information
  (subject to the respective platform’s privacy controls)

3. Purpose of Processing (DPDP-Compliant)

We process personal data only for lawful and specific purposes, including:

• Providing and maintaining the Service

• Managing user accounts and authentication

• Responding to enquiries and requests

• Providing updates, services, and relevant communications

• Improving website functionality and user experience

• Ensuring security, fraud prevention, and legal compliance

We do not process personal data for purposes unrelated to those stated above without fresh consent.

4. Consent Framework (DPDP Act)

• Your consent is free, specific, informed, unconditional, and unambiguous.

• Consent is obtained through clear affirmative action (forms, checkboxes, sign-ups).

• You may withdraw consent at any time by emailing info@manphogroup.com.

• Withdrawal of consent will not affect lawful processing already carried out.

5. Sharing of Personal Data

We may share personal data only when necessary:

• With Data Processors / Service Providers under contractual safeguards

• With Affiliates for internal business purposes

• For legal compliance, court orders, or regulatory obligations

• During business transfers, mergers, or acquisitions

We do not sell personal data.

6. Data Retention

Personal data is retained only for as long as necessary to fulfil the stated purposes or to comply with legal obligations. Once the purpose is achieved, data is securely deleted or anonymised.

7. Data Security Safeguards

We implement reasonable technical and organisational measures, including:

• Access control and role-based permissions

• Secure servers and encryption where applicable

• Periodic security reviews

However, no system is completely secure, and absolute security cannot be guaranteed.

8. Rights of Data Principals (Your Rights)

Under the DPDP Act, you have the right to:

• Access information about your personal data

• Correction and erasure of inaccurate or outdated data

• Withdraw consent

• Grievance redressal

• Nominate another person to exercise your rights

Requests can be made by emailing info@manphogroup.com.

9. Grievance Redressal

If you have any grievance regarding processing of your personal data, you may contact us at:

📧 info@manphogroup.com

We will respond within a reasonable time as mandated by law.

10. Children’s Data

Our Service is not intended for children under 18 years. We do not knowingly collect children’s personal data. If discovered, such data will be deleted promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised Effective Date.

12. Governing Law

This Privacy Policy is governed by the laws of India. Courts at Bengaluru, Karnataka shall have exclusive jurisdiction.

COOKIE POLICY

(India + GDPR Aligned)

1. What Are Cookies?

Cookies are small text files placed on your device to help websites function efficiently and enhance user experience.

2. Types of Cookies We Use

a) Essential Cookies

Required for basic website functionality (security, navigation).

b) Functional Cookies

Remember preferences and settings to improve usability.

c) Analytics Cookies

Help us understand how users interact with the website (aggregated, anonymised data).

We do not use cookies to collect personal data without consent.

3. Managing Cookies

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Service.

4. Consent

Where required by law (e.g., GDPR), cookies are activated only after explicit consent via a cookie banner.

GDPR & INTERNATIONAL USERS ADDENDUM

(Applicable to Users Outside India / EU & UK Residents)

This section applies if you are accessing the Service from the European Union, United Kingdom, or other GDPR-governed jurisdictions.

1. Legal Basis for Processing (GDPR)

We process personal data under one or more of the following bases:

• User consent

• Performance of a contract

• Legal obligation

• Legitimate business interests

2. Your GDPR Rights

You have the right to:

• Access your personal data

• Rectify inaccurate data

• Erase data (“Right to be Forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

3. International Data Transfers

Where personal data is transferred outside your jurisdiction, we ensure:

• Adequate safeguards

• Contractual protections

• Compliance with applicable data protection laws

4. Supervisory Authority

EU/UK users may lodge a complaint with their local data protection authority if they believe their rights are violated.

5. Contact for GDPR Matters

📧 info@manphogroup.com